Enroll student - Family and class Location do not match

Objective

---

Understand the location mismatch warning when enrolling a student and how to proceed.

Solution

---

This warning appears when the Location on the Family record does not match the Location assigned to the class.

• If the mismatch is expected, proceed with the rest of the enrollment process.

• If the Locations should match, cancel the enrollment and update the Location on the Family record or on the Class record before proceeding.

ℹ️ Family Location is used for revenue tracking in Jackrabbit. Verifying the correct Location ensures payments are reported accurately.