Use Jackrabbit

Configure Your System

• Drop-down Lists
• Policies
• Time Clock - Time entry methods
• Enable Charitable Donations in the Parent Portal
• Create a Transaction Type for donations
• Create a vendor for Charitable Donations

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Manage People (Families, Students, Staff)

• Families
• Students
• Staff & Users
• Delete Notes

Schedule & Run Programs (Activities)

• Classes
• Appointments
• Camps
• Events
• Recital Order Generator - An Overview
• Email students who participate in recitals
• Display recital participation on student and class enrollments
• Set up a Party Type to collect a deposit at booking

Payments & Billing

• Billing & Fees
• Payments & Transactions
• Financial Reports & Statements
• Understand Automated Task schedules

Communicate with Families & Staff

• Edit declined, voided, or refunded payment confirmation emails
• Email students in a specific recital
• Text Families Enrolled in Classes
• Edit or copy a saved email favorite in Email Student Schedules

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Use Portals & Online Features

• Parent Portal - Events tracked with a Meta Pixel
• Print one student’s schedule in the Parent Portal
• Locate Staff Portal URL
• Charitable Donations - An Overview

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Integrations & Advanced Features

• Jackrabbit Class API (Jackrabbt Labs) - An Overview
• Link additional Jackrabbit accounts to Single Sign-On (SSO)
• Create Single Sign-On (SSO) credentials
• Jackrabbit partners and integrations

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Reports & Data

• Report on Promo Codes
• Find classes with low enrollment
• View family source and referral information
• Choose which class registration statuses display on the Dashboard

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Known Issues

• 🛠️ Families using Portal Registration have 0.00 entered into Family Discount field
• 🛠️Drop-ins scheduled through the Parent Portal for Per-Day Classes are not showing day of week selected
• 🛠️ Quickbooks export not showing Payment Method
• 🛠️Camp Enrollment still displays on Students Camp Tab and Attendance for Camp when the enrollment was rolled back due to Failed Payment through Parent Portal

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Miscellaneous

• Self Check-In - No Students Scheduled for Entered Phone Number
• Adjust the maximum waitlist capacity for a class
• View User IDs
• Add a Store Account

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