Self Check-In - No Students Scheduled for Entered Phone Number
Objective
Resolve the Self Check-In message "No students are scheduled for classes today for the entered phone number" when the student is scheduled for a class today.
Solution
Self Check-In identifies a family using the phone number saved in the Primary Phone field on the Family Summary page. If the phone number being entered is saved in a different phone field or if there is no number listed in the Primary Phone field, Self Check-In won't identify the family or display the student for check-in.
- Go to theĀ Family RecordĀ >Ā SummaryĀ tab.
- Locate theĀ Primary PhoneĀ field.
- Verify the phone number being used for Self Check-In is entered in the Primary Phone field.
- Update the phone number if needed.
- Save Changes.
āļø User Permissions may limit access to this feature or functionality.