Set the default address for parent email replies

Objective


Choose which email address receives parent replies.

Solution


Set the reply-to address in your organization’s General settings.

  1. Go to Gear icon > Settings > General.
  2. Locate the Default Email Addresses section.
  3. Select Yes for Default to this Email Address for the “Email Replies Sent To” Field.
  4. Enter the email address in the Default Reply To Email Address field.
  5. Select Save Changes.

⚙️ User Permissions may limit access to this feature or functionality.

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