Set the default address for parent email replies
Objective
Choose which email address receives parent replies.
Solution
Set the reply-to address in your organization’s General settings.
- Go to Gear icon > Settings > General.
- Locate the Default Email Addresses section.
- Select Yes for Default to this Email Address for the “Email Replies Sent To” Field.
- Enter the email address in the Default Reply To Email Address field.
- Select Save Changes.
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