Update the Parent Portal “Contact Us” email

Issue/Question

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We need to change the email address for the “Contact Us” option in the Parent Portal.

Resolution

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You can update the email address used in the Contact Us section of the Parent Portal by following these steps:

1. Go to the Gear icon > Settings > Parent Portal

2. Click on the Settings tab

3. In the Communication section, update the “Reply to” and “Send Alert to” email address(es) fields

⚙️Note: User Permissions may limit access to this feature or functionality.