Email address is bouncing in Jackrabbit

Issue/Question

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Is there a reason an email address is bouncing?

Resolution

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There are many reasons an email address may appear on the Email Bounce Listing Report.  This report can be found under Reports > Find Reports > search for Email Bounce Listing. The Current Status Column will list the reason.

Status Definitions

Bounced	Undeliverable; possible reasons could be an invalid domain or user, or that the user's mailbox is full or not accepting emails
DNS Problem	Unable to find the domain for the email address
Rejected	Rejected by the email service because the address was previously undeliverable
Undetermined	The response text could not be identified
Invalid Recipient	The recipient is an invalid email address or the error could not be determined
Soft Bounce	The message soft bounced
DNS Failure	The message bounced due to a DNS failure
Mailbox Full	The message bounced due to the remote mailbox being over quota
Too Large	The message bounced because it was too large for the recipient
Timeout	The message timed out
Admin Failure	The message was failed by SparkPost's configured policies
Generic Bounce: No RCPT	No recipient could be determined for the message
Generic Bounce	The message failed for unspecified reasons
Mail Block	The message was blocked by the receiver
Spam Block	The message was blocked by the receiver as coming from a known spam source
Spam Content	The message was blocked by the receiver as spam
Prohibited Attachment	The message was blocked by the receiver because it contained a prohibited attachment
Relaying Denied	The message was blocked by the receiver because relaying is not allowed
Auto-Reply	The message is an auto-reply/vacation email
Transient Failure	Message transmission has been temporarily delayed
Subscribe	The message is a subscribe request
Unsubscribe	The message is an unsubscribe request
Challenge-Response	The message is a challenge-response probe

⚙️Note: User Permissions may limit access to this feature or functionality.