No classes appear when submitting an absence due to Closed Dates

Issue/Question

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When I submit an absence I receive a pop-up that the student has no classes during the selected date range. This is not true, what am I missing?

Resolution

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A student may not show any classes during a selected date range while submitting an absence because Closed Dates have already been set within that selected date range.

You can view your facility's Closed Dates by following the steps in this article: View Closed Dates.

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