Understand the difference between Staff and Users
Issue/Question
What is the difference between a Staff Login ID and a UserID?
Resolution
A Jackrabbit User ID allows access to your system and is controlled by user permissions. If you have a staff person who works in your system (has a User ID) and will also be using the Staff Portal, you can match their User ID to their staff record in this step. The benefit of this is that they will be able to use the same username and password to work in your system and to log into the Staff Portal; they will not have to remember two sets of login information. See Match Staff to their Jackrabbit User ID below.
- A Jackrabbit User ID and password are the keys to your system; these credentials give a User the ability to log into your system. Each enrollment, drop, and transaction entered by a User will have their User ID associated with it.
- A Jackrabbit system can maintain as many User IDs as needed. There is no limit to the number of Users that can be logged into the system at the same time (unlimited concurrent Users).
- Users can be limited as to what they can see and what they can do in Jackrabbit using User Permissions.
Example: You want your managers to have access to revenue reports, but would like to restrict those areas for all other Jackrabbit Users. This is done by removing the permissions relating to financial reports from all Users except management.
For any staff who do not have a Jackrabbit User ID and will need access to the Staff Portal, they will need to have a Staff Portal Login ID. A Staff Portal Login ID is used to access the Staff Portal only; it cannot be used to access your system. Staff who do not need to work with anything beyond class attendance, student skill management, and time clock should be assigned a Staff Portal Login ID as opposed to a Jackrabbit User ID.
⚙️Note: User Permissions may limit access to this feature or functionality.