Payment not processed for an online registration

Issue/Question

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The credit card was not automatically charged for this new family when they registered online. 

Resolution

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At this time, requiring payment at enrollment is available only for existing customers through your Parent Portal.  

New families must be processed manually by an admin/User in your Jackrabbit system. They are simply filling out your online web registration form, where you can require their credit card number, but there is no Payment/Checkout/Shopping Cart screen.

You can set up an ePayment Automation to process new registrations daily.

⚙️ User Permissions may limit access to this feature or functionality.