Class drop-ins enabled but not viewable in Parent Portal

Issue/Question

I have drop-ins allowed in my classes but I am not seeing a drop-in option in the Parent Portal.

Resolution

Once you have selected Allow Drop-ins within your class settings, you may also have to enable Parent Portal drop-ins. This setting allows Parent Portal users to view drop-ins. Follow the steps below to find this setting:

Navigate to the Gear icon > Settings > General.
Select the Organization Defaults Tab.
Under Parent Portal Drop-in Settings, set Allow parents to schedule drop-ins? to Yes.
If needed, set the Scheduling Window For Drop-ins accordingly.
Save Changes.

⚙️ User Permissions may limit access to this feature or functionality.