Send a staff password reset link

Issue/Question

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How do I resend the password link to a staff member?

Resolution

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A staff member's Staff Portal Login ID password can be reset in the system by any User with the Time Card and Portal Settings tab permission (in the Staff category of permissions).

1. Locate the Staff member's Staff record from the Staff menu > Active Staff.
2. Go to the Portal Settings tab.

3. Under Login, click Email Password Reset Link. 

   Note: If this staff person is matched to a User ID this button will be inactive (grayed out).

The password reset email will be sent to the email address on their Summary tab.

⚙️ User Permissions may limit access to this feature or functionality.