Automation Tasks - Correcting a scheduled task that didn't run

Objective

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Learn how to correct a scheduled automation task that didn't run as expected.

Solution

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If a scheduled automation task doesn't run as expected, its criteria cannot be edited after the task has been created. To correct the issue, delete the existing task and create a new one with the correct settings.

1. Delete a scheduled automation task
2. Create a new scheduled task using the appropriate automation:

• Create a scheduled task to post tuition fees automatically
• Create a scheduled task to automate ePayments