Statement and Receipt Emails - Location contact information is missing or incorrect

Objective

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Understand why an address or phone number is missing or incorrect from statement or receipt emails.

Solution

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The address and phone number displayed on statement and receipt emails are pulled from the Business Location information in Jackrabbit. If this information isn't entered for the Location, it won't display in the email.

To add or update the address and phone number, see Edit Location contact information.

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