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  1. Jackrabbit Technologies
  2. Use Jackrabbit
  3. Troubleshooting

Troubleshooting

Fix problems when something isn’t working as expected
  • 🛠️New Portal Registration is allowing an Email Address to be entered in the Phone Number Field
  • 🛠️Can not add/Remove Student from any fees except Tuition Fees
  • 🛠️My Drop-ins are showing on my Procsss Class Registrations Report multiple times
  • 🛠️Waitlist is showing incorrect when Class is restored
  • 🛠️Parent Portal does not require payment method before enrolling into a Camp
  • 🛠️Jackrabbit Labs- Parent Portal Drop Requests not turning off with toggle
  • 🛠️Exporting Classes > All Classes not displaying times correctly
  • Strange or unexpected behavior in Jackrabbit
  • Clear browser cache
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