Class not showing in the Find Classes section of the Parent Portal

Issue/Question


I've just opened a new session of classes, but my parents are not seeing them in the Parent Portal when they try to find classes to enroll their kids in.

Resolution


A setting on the Class record manages class visibility in the Find Classes (Parent Portal). The setting must be set to Yes for the class to display.

  1. Go to the Class record > Summary tab.
  2. Set Allow Portal Enrollment to Yes.
  3. Save Changes.

To edit this setting for a entire session of classes at once, use Edit All Classes.

See Class not available online for other online class visibility and enrollment issues.

⚙️Note: User Permissions may limit access to this feature or functionality.

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