Fees not auto-posting during enrollment for classes with By Session Dates billing cycle
Issue/Question
We bill by session and the students in a class were not charged tuition upon enrollment. I want their fees to auto-post during enrollment.
Resolution
When using the By Session Dates billing cycle, ensure your overall Session dates 'wrap around' the individual start and end dates of every class. If a class date falls outside this range, the system will not recognize it as part of the billing cycle and tuition fees will not post.
To update your session dates:
- Navigate to the Gear icon > Settings > General.
- Select Drop-down Lists from the left menu and then click on Session.
- Locate the specific Session you are working on.
- Set the Start Date to the earliest class start date and the End Date to the latest class end date.
- Scroll to the top and click Save Changes.
⚙️Note: User Permissions may limit access to this feature or functionality.
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