Registration fees are not posting for Parent Portal Registration for New Families

Issue/Question


Our registration fees aren't posting automatically for new families. 

Resolution


To ensure registration fees are posted to new families, all organizations should Set registration fees to automatically post to new families

Organizations that have turned on the Jackrabbit Labs option to allow Inactive Families (which also includes New Families) to register through the Parent Portal will also need to Set registration fees to automatically post to existing families.

⚙️Note: User Permissions may limit access to this feature or functionality.

Was this article helpful?
0 out of 0 found this helpful