User ID passwords - reset options

Objective


Understand the available options for resetting a User ID password.

Solution


User ID passwords can be reset in one of two ways:

  • Use the Forgot Password link on the login page to reset the password.
  • Have a User with the appropriate permissions reset the password from Gear > Settings > Users & Permissions.

If a User ID is locked out due to failed login attempts, resetting the password using the Forgot Password link also restores access to the account.

⚙️ User Permissions may limit access to this feature or functionality.

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